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ACC’s Public Hearing as a Means of Controlling Corruption: Effectiveness, Challenges and Way Forward - Executive Summary (English)

A public hearing is a multi-stakeholder formal process where aggrieved service recipients raised specific deviances in service delivery provisions that would prompt service providers to take corrective measures. Thus, public hearing has become an effective tool to improve service provisions and combat corruption through creating social accountability of service providers. Realizing its efficacy in curbing corruption and improving service provisions, the Anti-corruption Commission (ACC) started holding public hearing on different public service provisions in December 2014.
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